Customer Happiness

Making Canva users around the world happy with tailored and efficient customer service.

How our Customer Happiness team works

We empower design by making sure everyone gets the most out of Canva. Our mini-teams specialized in Product Support, Print Support, Social Media Support and Content Support work across a variety of platforms to deliver assistance in no time. We’ve collated all our information into a solid knowledge base, which we share with people in concise, insightful and tailored ways.

Canva focuses on building a great user experience, and part of that is great support.

AJ Basilio
Head of Customer Happiness

Why Canva is a great place to be a Customer Happiness specialist

We don’t just make our customers happy, we make sure we’re happy as well. There are a lot of growth opportunities within the team – we’re offered workshops and seminars that help us hone and develop our skills, so we can effectively contribute to the team and improve our processes.

Ludiver Laxamana
Customer happiness specialist

Some advice for people applying to join Customer Happiness

We’re looking for people with the passion and hunger to solve problems. You need great attention to detail, and an ability put yourself in other people’s shoes. We need someone who loves challenges and is adaptable to change. Get ready to showcase all your communication skills!