Business Strategy & Operations team

Business Systems Lead

Sydney – Full-time
At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time.

Since launch in August 2013 we have grown exponentially, amassing over 15 million active users across 190 different countries who have created more than 1 Billion designs. We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of!

Role Mission
The mission of the Business Systems Lead is to help Canva deliver technology strategy and solutions for our go-to-market and finance teams, so they can scale and move quickly, while providing a seamless experience for our customers.

What you'll do:

  • Insight and technical decision support: partner with senior leadership to scope and implement infrastructure for scale and process improvements to inform strategic decision-making
  • Cross-functional leadership alignment: operate as a thought partner to the senior leadership team by identifying and helping prioritize highest technology priorities across the company (i.e., automation, integrations, build vs. buy)
  • Streamline decision-making and analysis: develop and establish a high-quality, predictable, and repeatable cadence of reviews and governance cycles to help the company and leadership team discover insights and drive accountability for internal business systems decisions
  • Growing and happy team: attract, motivate, and develop the talent we need to accomplish the above

What we're looking for:

  • 8+ years working experience and 4+ years leadership preferred
  • Salesforce Technical Architect or Salesforce Developer certification preferred
  • Communication skills: ability to communicate complex concepts and quantitative insights concisely, with actionable so-what
  • Project management firepower: ability to manage complex, cross-functional projects and see them through completion at a high level of quality, on-time, and with high satisfaction from all stakeholders
  • Business insight / judgement: ability to prioritize focus of effort and inquiry with an eye to business impact / outcomes
  • Analytical skills: ability to earn the respect of senior leadership and operating teams by translating strategic concepts to operational implications
  • Leadership: ability to attract, motivate, and manage A+ talent to deliver strong results.  Work with executive stakeholders as a peer and help shape the focus of the business
  • Integrity and trustworthiness
  • Effective communicator (written and verbal)
  • Fast-paced / bias towards immediate actions and results
  • Humility / willingness to question one’s own assumptions / desire to constantly improve
  • Accessible, approachable, and collaborative


  • Competitive salary, plus equity options
  • Flexible working hours, we value work-life balance
  • In-house chefs that cook delicious breakfast and lunch for us each day
  • Free Yoga membership
  • Generous parental leave policy
  • Pet friendly offices including a garden, climbing wall, unisex toilets
  • Sponsored social clubs and team events
  • Fun and quirky celebrations
  • Relocation budget provided for interstate or overseas candidates

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Personal Details

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Additional information