Design team

Content Design Manager

Sydney – Full-time
About the team

As a Content Designer at Canva, it’s your mission to create content that makes complex things simple and to give ordinary people the ability to make extraordinary things. We place a strong emphasis on the success of our users, and content in all forms has a big impact on that. This means content designers are involved in helping to define Canva’s user journeys—ensuring that our customers receive a high-quality experience. This will include copy for email campaigns, in-app messages and instructions, mobile push campaigns, UX writing and more.

You’ll be the champion of Content Design at Canva, working with a variety of teams – from onboarding to the Canva editor. You’ll be working with a team of talented product designers to create fantastic experiences for our users. 

About you

You’re a writer first and foremost: you love to write product copy that’s clear and human, you’re meticulous about punctuation and grammar, and you have a knack for tone of voice. You know how to share your vision and expertise with people from various background and disciplines, and you’re great at getting buy-in. You’re a strategic thinker and a problem solver. You write copy with impact: your messaging moves the needle on key metrics.

What you'll do

  • Establish a content strategy for content design at Canva
  • Create and prioritise the content design roadmap 
  • Lead the content design team 
  • Use your writing skills and User Experience principles to craft UX copy that helps Canva users to design
  • Collaborate with designers, engineers and growth marketers to create products that serve a global audience
  • Optimize Canva’s onboarding and sign up flows and error messages
  • Provide documentation about content design workflows and establish a style guide for content design

Goals

  • Define the product voice for Canva’s Enterprise and Education products, shipping copy that reflects this
  • Create robust, user-friendly copy that guides users through key content management, collaboration and team workflows for Enterprise and Education users.
  • Contribute to growth in Enterprise team size and self serve conversion
  • Plan for the growth of the Content Design specialty at Canva

Experience

  • You have at least 5 years’ UX writing/content design experience
  • You’ve lead and grown content design teams, and successfully introduced content design into a company’s practices 
  • You are passionate about user experiences
  • You have incredible writing chops and an impressive content design portfolio
  • You’ve written copy that has moved the needle on key metrics
  • You love collaborating with people from different disciplines and sharing the power of content design
  • You’re a self-starter who can juggle multiple projects
  • You are a stickler for consistent brand voice and style

Apply to this role

Personal Details

.pdf, .doc, .docx, .rtf, .html, .odf, .zip files accepted

Links

Additional information

Where do you see yourself specialising as a designer? We have multiple roles across different teams at Canva - we’re keen to see where you’d fit in.
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Please select the type of products you’ve had the most experience designing.
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