Design

Senior UX Content Strategist - B2B Growth

Melbourne, Victoria, Australia – Full-time

Canva’s Commitment and Mission

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 86 million monthly active users across 190 different countries and a team of over 3,000 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Join us and design your future.

About the group

Canva’s marketing team has a big mission to build the most loved brand in the world. As part of that mission, the Growth Marketing team is responsible for designing scalable systems and processes that deliver efficient growth and value across any index in pursuit of cultivating engaged, happy and loyal customers. Within this group, you’ll be working with the B2B Growth Marketing team — we’re focused on driving awareness for Canva as an all-in-one workplace design tool, and we’re responsible for the acquisition and adoption of new workplace teams onto Canva’s products.


About the Content Design subspecialty

We're on a mission to help our users fulfill their goals with clarity and joy.

We’re looking to achieve this by building an amazing team with a culture of clear and crisp writing. Our focus is on systems, not just sentences. We create and improve flows, not just the words. We seek to have a deep impact on key areas, not just shallow impact everywhere. 

If you’re looking to practice your craft with a mandate to do proper content strategy – with a lot of independence – this is the role for you.  You’ll get lots of support from the diverse content team across the business. As soon as you arrive, we’ll be saying “Thank goodness you’re here!”

Content Strategy sits alongside Content Design as a small and growing part of our Design specialty. Canva sees content as a crucial part of its ongoing success – and we’re really focused on improving our content experience. We’ve got a lot of content, but we need to do a better job of delivering the right content to the right people at the right time – and fixing silos.

The Content Design specialty collaborates closely with PMs, Designers, Engineers and Design Researchers to identify solutions that prioritize our users’ needs.

Goals you’ll achieve

  • Goal #1 Content experience audit and develop and read-out on B2B/Teams web strategy, vision, and roadmap
  • Goal #2 Global navigation IA overhaul for B2B user experience and conversion flowGoal
  • #3 CMS overhaul and content strategy to improve B2B content publishing process, including creating audit and updating cadence
  • Goal #4 Content strategy to align all B2B educational content across the site and through B2B resource hub
  • Goal #5 Content strategy for SEO landing pages, plus helping with user testing, feedback, iterating on our SEO content to make sure it's really effective, including auditing of CMS module assets and their optimisation for SEO (e.g. image alt text, in-body links)
  • Goal #6 Metadata strategy for ingredients (photos, icons, etc)Goal
  • #7 Explore Canva for Education content strategy needs and incorporate into responsibilities at 20% EDU / 80% B2B if appropriate

What you’ll do

  • Strategy: You’ll be owning the content strategy for our B2B Growth group – and once that’s in a good place, you’ll be looking to take on other aspects of Content Strategy across Canva.
  • Leadership: Working with our content writers, designers, engineers, and SEO team to spearhead new initiatives and workflows that deliver better solutions to our users across Canva’s website. Advocating for Content Strategy across the business. Contributing to a culture of content strategy at Canva.
  • Results: Helping users meet their goals, faster – and, in turn, creating positive results for the business. 
  • Collaboration: You’ll bring SEO, design, PMs, engineers, and content writers together to find the best solutions for our users. You’ll contribute to the Content Strategy subspecialty at Canva, working with other Content Strategists to create a happy, healthy and impactful team.

What we’re looking for

  • You’re a senior Content Strategist who’s got a proven track record of solving complex problems.
  • You have experience working with SEO, CRO, UX designers, and web development across thousands of SEO pages. Even better if this has been translated into languages all around the world.
  • You know best practice SEO at scale, but still retain a love for all things voice and tone.
  • You’re not afraid of complexity – in fact, that’s where you thrive. You like to look deeply at the issues that contribute to content problems, and make strategic solutions, not tactical, piecemeal ones. 
  • You know how to get buy-in from key stakeholders. You’ve got a track record of bringing people through periods of change with compassion and enthusiasm. 
  • You like to move quickly, and aren’t afraid of fast growth and rapid change. Canva is growing faster than you can imagine – which means solutions that worked 6 months ago might break. You’re up for that challenge.

What you'll learn and how you'll develop at Canva

  • The opportunity for growth is huge – leading teams, creating company-wide solutions, and seeing them through long-term.
  • You’ll be able to work in a fast-moving environment and see how your ideas work at scale.

Working at Canva 

Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  

Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include: 

Equity packages for you to truly be a part of the Canva journey. Hybrid work model (in-office & from home)

Flexible leave so you can recharge, give back, support others or focus on your own professional development.

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development.. because you know what you need to Vibe and Thrive, better than anyone.

Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.

Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in.   

We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.