Head of Market Research & Insights [Sydney or San Francisco based]

About Canva

At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time. 

Since launch in August 2013, we have grown exponentially, amassing over 40 million active users across 190 different countries who have created more than 2 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we are capable of! 

About the role and team

As the head of research and insights, you will work to answer some of the most challenging questions we have about our market, competitors and customers. Our insights folks manage huge volumes of data in order to help our marketing teams build a distinctive brand with compelling marketing, social, community and communications activity. We are looking for someone with a holistic set of methodological insights and the ability to credibly persuade and influence.  

Reporting into the Head of Marketing, you’ll be leading a multidisciplinary team where you can use your background in qualitative and quantitative research to combine with work from our data analysts.  Together, these forms of research will help you craft strong insights and research projects which help the business understand our customers and competitors better and market to the right audiences, with the right messages and tactics. You will impact the business by ensuring that those around you have a better understanding of our customer’s needs and can act upon those insights.