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Technical Program Manager - Infrastructure - Remote across Australia

Sydney, New South Wales, Australia – Full-time

Canva’s Commitment and Mission

At Canva, we celebrate diversity. We deeply believe that bringing together diversity of thoughts, perspectives and expression is key to building the best product, team and company. We look for many different skills and abilities, as well as how you can enhance Canva and our culture. So, even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! 

Our mission at Canva is to empower the world to design and since launching in 2013, we have grown exponentially, amassing over 86 million monthly active users across 190 different countries and a team of over 3,000 people… and the best bit is that we’ve only achieved 1% of what we know we’re capable of. 

Join us and design your future.

About the Technical Program Managers

As a Technical Program Manager, it is your mission to work closely with senior managers and product development teams to build a sustainable culture of delivery. You will lead complex, multi-disciplinary programs and be equally comfortable working with leadership to set strategic goals and clarify priorities, as you are with teams to communicate program status, escalate issues and manage dependencies as you are discussing technical trade-offs with an engineer. 

The Canva Infrastructure Supergroup's goal is to make complex technology simple for Canvanauts by building foundational products that will seamlessly propel Canva to the next level of growth. Currently, we have open TPM positions to work with Cloud Platform, Application Platform, Reliability Platform and Developer Platform.

What you'll be doing

  • Monitor and track delivery status across multiple teams and projects
  • Promote accountability towards sustainable program delivery
  • Manage open issues relating to program delivery
  • Assess and manage program risks
  • Manage dependencies across teams and groups
  • Facilitate effective, timely and transparent team decision making practices
  • Ensure an appropriate degree of consistency in planning, documentation and core practices across teams to ensure meaningful velocity and promote our ability to scale how teams work across Canva
  • Facilitate continual improvement rituals to build the effectiveness of product development and engineering teams
  • Build a culture and environment to achieve excellence and innovation
  • Build partnerships with cross-functional teams to influence decisions, drive alignment and prioritisation
  • Partner with Group Leadership to facilitate the delivery of Canva’s highest priority, complex and multi-disciplinary initiatives

Experience you'll need

  • A minimum of 5 years TPM experience at a SaaS company 
  • Deep understanding of Agile product development processes
  • Knowledgeable in technical concepts, systems and practices
  • Experience working with onsite and remote Product Managers, Designers and Engineers to deliver key company initiatives
  • Comfortable with ambiguity in a fast-paced environment with shifting priorities
  • A natural communicator who leads through influence, not authority
  • A love for navigating complexity and tackling ambiguous problems 
  • Process-oriented but flexible in approach
  • Motivated to provide an inclusive and psychologically safe environment for our diverse team to collaborate together, in a timely fashion, towards shared goals
  • Introspective focus to continually improve the effectiveness of Canva’s teams
  • Dedicated to personal growth and improving in your craft as a TPM 
  • Leadership capability to ensure clarity, alignment and accountability to achieve our crazy big goals
  • Ability to think strategically but also able to make crazy big goals happen. This role will be very hands-on!

Benefits

  • Competitive salary, plus equity options
  • Flexible working hours, we value work-life balance
  • Employee Assistant Program
  • In-house chefs that cook delicious breakfast and lunch for us each day
  • Gym and yoga facilities onsite
  • Generous parental leave policy
  • Pet friendly offices
  • Sponsored social clubs and team events
  • Fun and quirky celebrations

#LI-JC1

Working at Canva 

Our culture is unlike anywhere else and we design your #CanvaLife experience to empower you to do the best work of your life.  

Whether you’re in the office, working from home or choosing your own adventure, our benefits for permanent Canvanauts include: 

Equity packages for you to truly be a part of the Canva journey. 

We have a hybrid work model (in-office & from home), with our offices are always open to you balancing flexibility and connection

Flexible leave so you can recharge, give back, support others or focus on your own professional development.

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

An annual Vibe & Thrive allowance. This is for you to spend on whatever will support your wellbeing and development.. because you know what you need to Vibe and Thrive, better than anyone.

Virtual and in-office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.

Canva For Good program matching your not-for-profit donations, Force for Good leave (3 paid volunteering days) and a range of sustainability and ethical initiatives to get involved in.   

We make hiring decisions based on your experience, skills and passion. Please note that interviews are conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.