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#1072 - Technical Team Lead - Back End - Products and Pricing - Revenue Platform B&E

Sydney – Full-time

We’re constantly working towards making Canva the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community all around the world. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world designs, to join us on this journey. We value all different types of experiences. If you don’t think you quite meet all of the qualifications, we’d still love to hear from you.  

About Us

At Canva, our mission is to democratise design and empower creativity for anyone and everyone, on every platform. Inspired by a team of talented thinkers, an amazing culture and a remarkable growth trajectory – we’re out to change the world, one design at a time. 

Since launch in August 2013, we have grown exponentially, amassing over 60 million monthly active users across 190 different countries who have created more than 6 Billion designs. We are one of the world’s fastest-growing technology companies and we have only achieved about 1% of what we want to do.

About the group and team

The Businesses & Education Super Group is responsible for our premium SaaS products, Canva Pro, Enterprise, Teams and Education. We are responsible for building, improving and growing a product that can help our users be more productive, and achieve more with Canva. We have a mission of empowering millions of businesses/teams to grow and we’re making pretty amazing progress!

The Revenue Platform Group is deeply rooted within the Businesses & Education Super Group. Owning the strategy and roadmap for enabling everyone, across the planet, to access the paid features of Canva, be this through a subscription or a one off transaction. No two countries are the same, it is our job to understand, evaluate and prioritise what works best and for who. We do everything from building out complex new payment integrations to enabling other Canva groups to achieve their goals and monetise their features. 

Our Payment Services Teams are responsible for unlocking value opportunities within Canva providing powerful APIs to payments products such as subscriptions, card tokenisation and invoicing that enable Canva teams to monetise quickly, with 99.9999% reliability and financial correctness along with a beautiful UX. 

We’re seeking a Technical Team Lead to grow a new team responsible for scaling our Product & Pricing infrastructure and building flexible solutions that enable Canva teams to onboard products quickly, experiment and make seamless pricing changes. The team will provide self-serve tooling for the business and will provide automated reporting, working with other product stakeholders and our Finops group ensuring we scale efficiently and continually meet the widening requirements, as we localise, across the globe.

Role and Responsibilities

  • As a team lead, you will coach and mentor 1-2 people initially while developing your coaching capability to scale the team and meet the needs of the growing payments services product vision
  • As an experienced backend engineer, you will build your systems domain knowledge and help your team troubleshoot issues and design pragmatic solutions
  • You will transform the current purchasing model and rebuild it to support the future growth of the Canva business by re-architecting our payments infrastructure to be a self-serve model. This is the only way to scale and keep up with new product releases
  • We have a really aggressive product roadmap so you will need to work closely with the Product Manager to deliver iterative valueYou will develop systems and processes to minimise disruptions and workload for the team
  • You will work closely alongside a tenured senior engineer to help achieve the business and technical goals.
  • Develop and execute technical strategies and roadmaps by overseeing and driving delivery of highly complex projects focused on the delivery of world-class payments infrastructure, and business-facing insights tools
  • Drive planning and refinement of seasonal goals, ensuring there is alignment between the company, group, and teamsFoster a culture of communication, bridging the communication gap between teams, group, and company leadership
  • Invest in working with engineers on growth and development opportunities to help further their skill set and grow into new roles, with an ability to deliver relevant and timely feedback (positive & constructive) to help them continuously improve and learn
  • Be heavily involved in hiring; build and grow high-performing and highly engaged teams of world-class engineers by attracting, interviewing, and selecting talent for your groupCoordinating and communicating across various specialties and parts of the business to understand the impact and feasibility of strategic goals within the group.
  • Drive delivery of large, cross-team, and cross group initiatives and projects from ideation to completion.

Required Skills and Experience

  • Two or more (2+) years of technical people leadership
  • Five or more (5+) years experience working in a software company
  • Experience working in high-performing and collaborative teams where everyone is able to share their best ideas and be their best selves
  • Previous experience as a Software Engineer - in tune with software engineering fundamentals and first principles; comfortable contributing to design documents and performing thorough code reviews
  • Expertise with at least one object-oriented language like Java
  • Expertise with relational databases and using technologies like MySQL or SQL Server
  • Previous experience developing cloud-based / SaaS products
  • A healthy balance of strong technical and people leadership skills
  • Excellent written and verbal communication skills; with the ability to work with a diverse range of individuals from different backgrounds, with different expertise, and with different professional and personal needs
  • Strong customer focus to understand the use cases and requirements of internal stakeholders, and identify opportunities to empower them to do their best work
  • Be capable of leading by example - promoting Canva’s values, no-blame mentality, and engineering values
  • Previous experience working cross-functionally with Product Managers, Finance, Designers, and other business functions outside of engineering
  • Bonus Experience
  • Previous experience working with financial systems, payment API’s or integrations.

Perks and Benefits

  • Competitive salary, plus stock options via our ESOP planFlexible daily working hours, we value work-life balance
  • Breakfast and lunch prepared by our wonderful Vibe team
  • Onsite-Gym and Yoga MembershipEnd-of-Trip Facilities: Bicycle parking and showers
  • Vibe and Thrive Allowance to support health and wellness
  • Generous parental (including secondary) leave policy
  • Pet-friendly offices
  • Internal Coaching and Employee Support Programs
  • Sponsored social clubs, team events, and celebrations

We will not accept or review any CVs from external recruitment agencies.

We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know. 

We make hiring decisions based on your experience, skills and passion. If you’re keen to apply and need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.