Sales & Customer Success

The core focus of our team is to prove out the power of Canva within recognisable global brands and enterprise customers. Business owners are looking to move away from outdated systems and time-consuming design processes, and we aim to serve by empowering them with the ability to build better products and stories.

Rolling out Canva in large organisations

Marketing managers and business owners are looking to move away from outdated legacy systems and time-consuming design processes, and our role is to help them achieve this.

On any day, you might have exploratory calls with prospective clients, determining the outcome of a lead generation experiment or running a training webinar with several hundred participants. We also place a high value on maintaining and growing existing relationships with our largest clients, which include global brands such as the Huffington Post and Yelp.

We serve as customer advocates, provide great support and recommend industry best practices.

Simon Ward
Customer success specialist

Why Canva is a great place to be a Customer Success specialist

Canva makes graphic design simple for everyone. We’ve seen exponential growth and Canva is now used by millions of people on a day-to-day basis. You’ll be joining our team as we work to achieve similar success with large organisations, starting with our Canva Pro offer.

We’re still at the start of the journey, so your insights into customer needs will be vital to the evolution of the product.

Simon Ward
Customer success specialist

Our values

Living and breathing diversity and inclusion in how we work every day at Canva.

A Representative Workforce

We know that building diverse teams helps us to empathise and understand the needs of our users, and create a product that improves their lives. Our users come from all walks of life, from all parts of the world. We aim to have a team that reflects the diversity that exists in the society we live in.

Building Psychological Safety

We are committed to fostering an inclusive workplace where people feel safe to be themselves, are able to do the best work of their lives and fulfil their potential. There are no dumb ideas – just a group of people working together to solve a problem. We’re all on an ongoing journey of learning, helping each other grow and becoming the best we can possibly be.

Celebrating Uniqueness

We celebrate the uniqueness that every person brings to the team, built upon respect, acceptance and kindness. We know that our success is firmly grounded in the richness of diverse perspectives converging with big, bold ideas. Every person contributes to Canva in their own special way.

Being a Force for Good

One of our core values at Canva, “Being a force for good” means we are actively working towards a world that isn’t just good for a small few, but one that’s good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.

Why you should join our Sales team

Global Brands are already using Canva at scale and there is a huge amount of opportunity connect them with the power of our Enterprise product.