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This Data Processing Addendum ("Addendum") is supplementary to, and forms part of, the subscription agreement for Canva's service (the "Agreement") between the Canva entity (either Canva US, Inc. with offices at 200 E 6th Street, Austin, TX, USA 78701 or Canva Pty Ltd (ABN 80 158 929 938) of Level 1, 110 Kippax St, Surry Hills, New South Wales, Australia 2010) ("Canva") and Customer ("Customer") as identified in the order form referencing this Addendum. In the event of any conflict between this Addendum and the Agreement, this Addendum shall prevail to the extent of such conflict.
In this Addendum, the following terms shall have the following meanings:
(a) "Applicable Privacy Laws" means all worldwide data protection and privacy laws and regulations applicable to the Personal Data in question including, where applicable: (i) European Privacy Laws; (ii) the Australian Privacy Act 1988 (Cth) ("Australian Privacy Laws"); (iii) the New Zealand Privacy Act 2020; (iv) the Philippines Republic Act No. 10173; (v) the Brazilian Data Protection Law (Brazil) No. 13,709/2018 (Portuguese: Lei Geral de Proteção de Dados Pessoais) (the "LGPD"); and (vi) the California Consumer Privacy Act of 2018 and its regulations (the "CCPA"); in each case as amended, superseded or replaced from time to time.
(b) "Data Subject" means an identified or identifiable individual whose Personal Data is processed.
(c) "EEA/UK Adequate Countries" means: (i) in respect of Personal Data which is subject to the GDPR, the European Economic Area and any other territory which the European Commission has determined ensures an adequate level of protection for Personal Data pursuant to Article 45 of the GDPR; and (ii) in respect of Personal Data which is subject to the UK GDPR, the United Kingdom and any other territory which the UK Secretary of State has by regulations specified ensures an adequate level of protection for Personal Data pursuant to Article 45 of the UK GDPR and Section 17A of the UK Data Protection Act 2018.
(d) "European Privacy Laws" means: (i) Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data (General Data Protection Regulation) (the "GDPR"); (ii) the GDPR as incorporated into United Kingdom domestic law pursuant to Section 3 of the European Union (Withdrawal) Act 2018 (the "UK GDPR"); (iii) EU Directive 2002/58/EC on Privacy and Electronic Communications; and (iv) any EU Member State or UK law made under or pursuant to items (i) – (iii); in each case as amended, superseded or replaced from time to time.
(e) "Personal Data" means any information relating to an identified or identifiable individual or any other information defined as 'personal data' or 'personal information' under Applicable Privacy Laws.
(f) "Restricted Transfer" means a transfer of Personal Data that is subject to European Privacy Laws outside of the EEA/UK Adequate Countries.
(g) "SCCs" means: (i) where the GDPR applies, the standard contractual clauses annexed to the European Commission’s Decision (EU) 2021/914 of 4 June 2021(opens in a new tab or window) ("EU SCCs"); and (ii) where the UK GDPR applies, the standard data protection clauses for processors adopted pursuant to or permitted under Article 46 of the UK GDPR ("UK SCCs"); in each case as may be amended, superseded or replaced from time to time.
(h) The terms "Controller", "Processor", "Data Subject" and "processing" have the meanings given to them in Applicable Privacy Laws or, if not defined therein, the GDPR (and "process", "processes" and "processed" shall be interpreted accordingly) and the terms "Business" and "Service Provider" have the meanings given to them in the CCPA.
(i) Any capitalised terms used but not defined in this Addendum shall have the meanings given to them under the Agreement.
2.1 Relationship of the parties: Customer is a Controller or Business (as applicable) of the Personal Data described in Annex 1.B (the "Data") and Canva shall process the Data solely as a Processor or Service Provider (as applicable) on behalf of Customer. Canva and Customer shall each comply with their respective obligations under Applicable Privacy Laws and further guidance from data protection authorities with respect to such processing. Where the concepts of Controller and Processor are not expressly contemplated by Applicable Privacy Laws, the parties’ obligations in connection with this Addendum shall be interpreted under those Applicable Privacy Laws to align as closely as possible with the scope of those roles while still complying fully with those Applicable Privacy Laws.
2.2 Purpose limitation: Canva shall process the Data as necessary to perform its obligations under the Agreement and strictly in accordance with the documented instructions of Customer (the "Permitted Purpose"). Canva shall not retain, use, disclose or otherwise process the Data for any purpose other than the Permitted Purpose (including for its own commercial purpose), except where otherwise required by any law applicable to Canva, and shall not "sell" the Data within the meaning of the CCPA or otherwise. Canva shall immediately inform Customer if it becomes aware that Customer's processing instructions infringe Applicable Privacy Laws but without obligation to actively monitor Customer's compliance with Applicable Privacy Laws. To the extent the CCPA is applicable, the parties acknowledge that Customer's transfer of Data to Canva is not a "sale" and Canva provides no monetary or other valuable consideration to Customer in exchange for the Data.
2.3 International transfers: To the extent that Canva transfers the Data (or permits the Data to be transferred) to a country other than the country in which the Data was first collected, it shall first take such measures as are necessary to ensure that the transfer is made in compliance with Applicable Privacy Laws. Such measures may include (without limitation) transferring the Data to a recipient that has executed standard contractual clauses adopted by the European Commission, UK Secretary of State or Information Commissioner's Office or Brazilian Data Protection Authority (as applicable) or transferring the Data to a recipient that has executed a contract with Canva that ensures the Data will be protected to the standard required by Applicable Privacy Laws. Canva will also protect the Data in a way that overall provides comparable safeguards to the country in which the Data was first collected.
2.4 Standard contractual clauses: To the extent that the transfer of Data from Customer to Canva involves a Restricted Transfer, the SCCs shall be incorporated by reference and form an integral part of this Addendum with Customer as "data exporter" and Canva as "data importer". For the purposes of the EU SCCs: (i) the module two (controller to processor) terms shall apply and the module one, three and four terms shall be deleted in their entirety; (ii) in Clause 9, Option 2 shall apply; (iii) in Clause 11, the optional language shall be deleted; (iv) in Clause 17, Option 1 shall apply and the EU SCCs shall be governed by Irish law; (v) in Clause 18(b), disputes shall be resolved before the courts of Ireland; and (vi) the Annexes of the EU SCCs shall be populated with the information set out in the Annexes to this DPA. For the purposes of the UK SCCs: (vii) the Appendices or Annexes of the UK SCCs shall be populated with the relevant information set out in the Annexes to this Addendum; and (viii) the UK SCCs shall be governed by the laws of and disputes shall be resolved before the courts of England and Wales. If and to the extent the SCCs conflict with any provision of this Addendum regarding the transfer of Data from Customer to Canva, the SCCs shall prevail to the extent of such conflict.
2.5 Confidentiality of processing: Canva shall ensure that any person that it authorises to process the Data (including Canva's staff, agents and subcontractors) (an "Authorised Person") shall be subject to a strict duty of confidentiality (whether a contractual duty or a statutory duty). Canva shall ensure that all Authorised Persons process the Data only as necessary for the Permitted Purpose.
2.6 Security: Canva shall implement appropriate technical and organisational measures to protect the Data from the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, access to the Data (a "Security Incident"). At a minimum, such measures shall include the measures identified at the url https://www.canva.com/policies/technical-and-organisational-measures(opens in a new tab or window). Customer acknowledges that Canva may update or modify the Security Measures from time to time by publishing these at the url https://www.canva.com/policies/technical-and-organisational-measures(opens in a new tab or window), provided that such updates and modifications do not result in a degradation to the overall level of security.
2.7Subprocessing: Customer authorises Canva to engage third party Processors ("Subprocessors") to process the Data for the Permitted Purpose provided that:
2.7.a Canva provides reasonable prior notice at least 14 days before the proposed addition or replacement of any Subprocessor by posting details at the url https://www.canva.com/policies/subprocessors(opens in a new tab or window), in order to allow Customer to raise any reasonable objections on grounds of data protection;
2.7.b Canva imposes data protection terms on any Subprocessor it engages that ensure substantially the same standard of protection provided under this Addendum and Canva remains fully liable for any breach of this Addendum caused by an act, error or omission of its Subprocessors.
Canva's current Subprocessors are identified at the url https://www.canva.com/policies/subprocessors(opens in a new tab or window). For the purposes of Clause 9(c) of the SCCs, Customer acknowledges that Canva may be restricted from disclosing Subprocessor agreements to Customer due to confidentiality obligations. Where Canva cannot disclose a Subprocessor agreement to Customer, Customer shall provide all information (on a confidential basis) it reasonably can in connection with such agreement.
2.8 Cooperation and Data Subjects' rights: Canva shall provide all reasonable and timely assistance to Customer to enable Customer to respond to: (i) any request from a Data Subject to exercise any of its rights under Applicable Privacy Laws (including its rights of access, correction, objection, erasure and data portability, as applicable); and (ii) any other correspondence, enquiry or complaint received from a Data Subject, regulator or other third party in connection with Canva's processing of the Data. In the event that any such request, correspondence, enquiry or complaint is made directly to Canva, Canva shall promptly inform Customer providing full details of the same.
2.9 Data Protection Impact Assessment: Canva shall provide Customer with all such reasonable and timely assistance as Customer may require in order to comply with its obligation under Applicable Privacy Laws to conduct data protection impact assessments and, if necessary, to consult with its relevant data protection authority.
2.10 Security Incidents: Upon becoming aware of a Security Incident, Canva shall inform Customer without undue delay and shall provide all such timely information and cooperation as Customer may reasonably require in order for Customer to fulfil its data breach reporting obligations under (and in accordance with the timescales required by) Applicable Privacy Laws. Canva shall further take all such measures and actions as are reasonably necessary to remedy or mitigate the effects of the Security Incident and keep Customer informed of all material developments in connection with the Security Incident. Customer will not communicate or publish any notice or admission of liability concerning any Security Incident which directly or indirectly identifies Canva (including in any legal proceeding or in any notification to regulatory authorities or affected Data Subjects) without Canva's prior approval, unless Customer is compelled to do so under applicable law. In any event, Customer shall provide Canva with reasonable prior written notice of any such communication or publication.
2.11 Deletion or return of Data: Upon termination or expiry of the Agreement, Canva shall (at Customer's election) destroy or return to Customer all Data (including all copies of the Data) in its possession or control. This requirement shall not apply to the extent that Canva is required by any law to retain some or all of the Data, in which event Canva shall isolate and protect the Data from any further processing except to the extent required by such law until deletion is possible.
2.12 Audit: Customer acknowledges that Canva is regularly audited against ISO 27001 standards by independent third party auditors. Upon request, Canva shall supply a summary copy of its audit report(s) to Customer, which reports shall be subject to the confidentiality provisions of the Agreement. Canva shall also respond to any written audit questions submitted to it by Customer, provided that Customer shall not exercise this right more than once per year. Customer agrees that Customer shall exercise its rights under Clause 8.9 of the SCCs by instructing Canva to comply with the audit measures described in this Section 2.12.
Name: The entity identified as the "Customer" on the Order Form.
Address: The Customer’s Billing Address specified on the Order Form.
Contact person’s name, position and contact details: The Primary Contact Name, Primary Contact Position and Primary Contact Email specified on the Order Form.
Activities relevant to the data transferred under these Clauses: The data exporter is a customer of the data importer and utilising the data importer’s services on canva.com to create graphics, presentations, posters, documents and other visual content.
Role (controller/processor): Controller
Name: The Canva entity identified on the Order Form.
Address: The Canva entity’s address specified on the Order Form.
Contact person’s name, position and contact details: Head of Privacy and Product Counsel, Jacqueline Davy, firstname.lastname@example.org
Representative contact details: (EEA) European Data Protection Office (EDPO), Avenue Huart Hamoir 71, 1030 Brussels, Belgium; (UK) European Data Protection Office UK (EDPO UK), 8 Northumberland Avenue, London WC2N 5BY, United Kingdom.
Activities relevant to the data transferred under these Clauses: The data importer operates a graphic design platform used to create graphics, presentations, posters, documents and other visual content.
Role (controller/processor): Procesor
Categories of data subjects:
- Licensed Users of the Service pursuant to the Agreement between Canva and Customer, which may include Customer’s employees, contractors or agents.
- Third party individuals whose information is included in Designs created in the Service by Customer or Licensed Users.
Categories of personal data: The categories of personal data are determined and controller by Customer in its sole discretion and may include:
- Access credentials of Licensed Users;
- Contact details of Licensed Users (e.g. name, email address, phone number); and
- any other personal data that Customer or Licensed Users include in Designs created in the Servicee.
Sensitive data transferred (if applicable) and applied restrictions or safeguards:
Any sensitive data included by Customer or Licensed Users in Designs created in the Service, the extent of which is determined and controlled by Customer in its sole discretion. See Annex 2 for applied restrictions and safeguards.
Frequency of the transfer: Continuous
Nature of the processing: Processing of the Customer’s and Licensed Users’ usernames, passwords and contact details in order to access and manage the Services and upload Designs to the Service.
Purpose(s) of the data transfer and further processing: Provision of the Service pursuant to the Agreement.
Period for which the personal data will be retained, or, if that is not possible, the criteria used to determine that period: The personal data will be retained until termination or expiry of the Agreement, in accordance with Section 2.11 of this Addendum.
The supervisory authority of the EEA Member State in which Customer is established or, if Customer is not established in the EEA, the EEA Member State in which Customer's representative is established or in which Customer's End Users are predominantly located.
The Customer has authorised the use of the sub-processors set out at this url https://www.canva.com/policies/subprocessors(opens in a new tab or window).
Last updated: 6 August 2021