Testimonials

What our users are saying about Canva

Waste of time

Very frustrating process that resulted in having to pay for my design . Unfortunately it was blurry and illegible . Don’t waste your time . It’s not worth it .

Struggled to export and charged multi times for image

It really was difficult.... I only needed to use the image once, but because I couldn't work out the export function with transparent background, everytime I exported it and realised it was wrong, I had to pay again for the image. Only $1 a time, but it still charged me 5 times. V annoying.

nuke

2/27/2019

Logo

I couldn't use anything I created

Alison P.

1/24/2019

Bullet Point Pondering

I use Canva to create interesting business presentations. I am finding that when I am on the 2nd page which is typically the "meat" of my topic I am not able to use simple framing like bullet points...you cannot align your wording when using bullet points. You can't leave a space between bullet points.......need more flexibility for business users

Carolyntipper

8/21/2018

Dreadful service

Revieved incorrect product. Still not revieved the correct one. Will soon be putting dispute into bank

Askmichellefairless

8/21/2018

APPALLED

IT'S BEEN 1 WEEK NOW AND I CANNOT SEEM TO GET RESOLUTION. ALL I NEED IS FOR MY E-MAIL AND PASSWORD TO BE RESET - I HAVE PROVIDED ALL OF THE RELEVANT DATA TO YOUR TEAM ON MULTIPLE OCCASIONS AND STILL NOTHING. NOT SURE WHY YOU ARE SENDING ME A SURVEY WHEN THE TASK IS NOT COMPLETE. THIS PAST WEEK I HAVE LOST REVENUE DUE TO NOT BEING ABLE TO ACCESS MY ARTWORK FILES. AND I AM STILL PAYING MY MONTHLY SUBSCRIPTION. ARE YOU ABLE TO ESCALATE TO GET A RESOLUTION WITHIN THE NEXT 24 HOURS PLEASE?? THANK YOU!!!!!!!!!!!!!!!!

Swirly

8/21/2018

NO transparency

I can't believe with the calibur of what you offer that you do not have any sort of tool to export via CSV or other all ones' work for either storage or transfer to a new computer or external disk. Would take me weeks to export individually all of my work. This, alone, is enough for me to leave your service which I am planning on doing once I get everything exported. THIS IS WRONG ON EVERY SINGLE LEVEL it is my work ... you are basically holding it hostage

Aidan

8/21/2018

Poor service

The staff did not even understand my issue.