Connect Zoom to Canva AI

Connect your Zoom account to Canva AI so you can bring your meeting data into your conversations. Once connected, you can ask Canva AI questions about your meetings, summarise transcripts, and pull out action items and decisions without leaving Canva.

To use Zoom with Canva AI, you need:

• a Zoom account
• an active Canva account

1. Open Canva
2. Go to
   Canva AI from your homepage.
3. Select the
   plus icon, then choose
   Connect apps.
4. Select Zoom, then choose Connect.
5. If needed, sign in to your Zoom account.
6. Review the permissions. Zoom will request access to:
   • Meeting transcripts
   • Meeting summaries
   • Basic account information
7. Select Authorise to grant permission.
8. Once authorised, you’ll be redirected back to Canva. Zoom is now connected and ready to use.

You don't need to install anything from the Zoom App Marketplace, everything is set up in Canva.

Once connected, you can ask Canva AI questions about your Zoom meetings by typing what you need. For example:

• "Summarize my last standup meeting."
• "What action items came from my Q3 planning session?"
• "What were the key decisions made in today's meeting?"

Tips for best results:

• Turn on Zoom Cloud Recording so transcripts and summaries are created.
• Wait a few minutes after a meeting ends. Transcripts can take time to process.
• Be specific in your questions for better results. See 'Prompt like a Pro' to learn more.

You can disconnect Zoom from your Settings or by following these steps:

1. Open Canva
2. Go to
   Canva AI from your homepage.
3. Select the
   Plus button
4. Choose
   Connect apps
5. Open
   Manage Apps
6. Choose Zoom and Select Disconnect, then confirm.

To fully remove access, you’ll also need to remove Canva from your Zoom account:

1. Go to the Zoom App Marketplace and sign in.
2. Select Manage, then Added Apps, or search for Canva.
3. Select the
   Canva app, then select Remove.

Once disconnected, Canva AI won’t have access to your Zoom meeting data.

Your Zoom meeting data is transmitted securely using encrypted connections. You retain full ownership and control of your data and can disconnect the connector at any time to revoke access.

• Meeting transcripts (full text with timestamps and speaker labels; requires Cloud Recording and transcription to be enabled)
• Meeting summaries generated by Zoom AI Companion (overview, key points, action items; requires AI Companion to be enabled)
• Meeting metadata: topic, host, date, time, duration, and participant count
• Meeting IDs and agenda information used for search and lookup

• Meeting recordings (video or audio)
• Screen shares or shared files
• Calendar invites or scheduling details
• Chat messages from meetings
• Individual participant names or contact details (speaker labels in transcripts are the exception)

• Make sure you're signed in to the correct Zoom account.
• Try disconnecting and reconnecting the app.
• If the issue persists, refresh the page and try again.

• Make sure Zoom Cloud Recording is turned on. Transcripts and summaries depend on it.
• Wait a few minutes after your meeting ends before querying, as transcripts may take time to process.
• Make sure Zoom is toggled on in the Connect apps panel.

For Zoom-specific issues, contact Zoom Support at support.zoom.com

All Zoom users can connect their account to Canva AI. However, meeting transcripts and AI summaries are only available on paid Zoom plans. If you're on a free plan, you'll need to upgrade to access transcript and summary data.

Canva AI can access your meeting transcripts, meeting summaries, and basic meeting metadata such as date, duration, and participant names. It cannot access video or audio recordings, shared files, chat messages, or calendar details.

No, the connector is read-only. Canva AI can read your meeting data but cannot make any changes to your Zoom account or meetings.

Using Zoom with Canva AI may use your AI allowance. To learn more about how AI usage works across Canva's tools, see Understanding your AI allowance.

Yes, you can have up to 5 apps active at a time in Canva AI. See Connect third-party apps to Canva AI for more details.