Export email designs to Outlook
You can publish your Canva email designs directly to Outlook. Your designs arrive as drafts with formatting and images intact. This feature is available for Canva Pro, Canva Teams, and Canva Enterprise.
Publish your email design to Outlook
Prepare your design and Outlook account
- Create or open an email design in Canva.
- Have an Outlook account ready to connect.
- Open your email design in the editor.
- Select Share from the top menu.
- Select Outlook from the Messaging options.
- Sign in to your Outlook account if prompted.
- Choose the page you want to publish.
- Preview the email.
- Select Publish now.
After publishing, your email opens in Outlook as a draft. Select Edit to make changes, then send it to your contacts or mailing list.
Edit and republish your email
You can make minor edits in Outlook before sending, including:
- Replacing text
- Changing fonts
For any of the following major layout changes, update your Canva design first:
- Adding an image
- Deleting a column from a table
- Adding a banner or footer
After updating your design in Canva, publish it to Outlook again.
Fix Outlook email issues
Fix admin approval required error
If you use a Microsoft 365 work or school account, you may see an "Admin approval required" screen when connecting to Outlook. This happens because your organisation requires an administrator to approve apps before members can use them.
For team members
- When you see the admin approval screen, note the message requesting approval.
- Contact your information technology (IT) administrator or Microsoft 365 admin.
- Ask them to approve the Canva Outlook app for your organisation.
- Once approved, return to Canva. Select Share, then Outlook.
- Sign in to your Outlook account again to complete the connection.
For Microsoft 365 administrators
Choose one of the following options to grant admin consent.
Option 1: Grant consent from the prompt
This is the quickest method.
- On the admin approval screen, select Have an admin account? Sign in with that account.
- Sign in with your admin credentials.
- Review the permissions requested.
- Select Accept to approve the app for your organisation.
Option 2: Grant consent via Entra ID Admin Centre (Microsoft’s portal for managing app permissions)
- Go to the Entra ID admin centre: entra.microsoft.com.
- In the Entra ID Admin Centre, open Identity, then Applications, then Enterprise Applications (manage organisation-approved apps)
- Search for Canva Outlook.
- Select the app, then go to Permissions.
- Select Grant admin consent for [your organisation].
Option 3: Grant consent via Azure AD App Registrations
Use this option if Canva Outlook does not appear in Enterprise Applications (the list of apps your organisation manages).
- Go to Entra ID, then App Registrations.
- Select the All applications tab.
- Search for Canva Outlook.
- Select the app, then go to API Permissions.
- Select Grant admin consent.
Option 4: Enable user consent for future apps
This lets members approve verified apps without admin help.
- Go to Entra ID, then Enterprise Applications.
- Go to Consent and Permissions, then User Consent Settings (control who can approve apps).
- Set the policy to allow users to consent to apps from verified publishers.
💡 You might see Canva Outlook marked as “unverified.” This is a Microsoft label and it does not mean there is a problem with Canva.
After you approve the app, ask team members to sign in to Outlook from Canva again. If problems continue, close and reopen the browser. For the desktop app, clear Outlook’s add-in cache (temporary files).
Fix emails that don't appear in Outlook
What can cause this
You may be signed in to a different Outlook account, or the connection may not have completed successfully.
What to do
- Select Share in your email design.
- Select Outlook.
- Confirm the account shown is correct.
- If needed, disconnect the account and sign in again.
- Publish your design again.
Fix images that don't display in Outlook
What can cause this
Some email applications block images automatically for security reasons.
What to do
- Confirm the design displays correctly in Outlook.
- Ask recipients to enable images in their email app settings.
What can cause this
Your Canva team admin might have turned off the Outlook app connection. In some cases, admins need to enable the app before members can access it.
What to do
For team members
- Confirm you’re logged into the correct Canva team.
- If Outlook doesn’t appear under Share (Messaging), contact your Canva team admin
- Ask them to enable the Outlook app for your organization.
For Canva team admins
- Go to your Canva Homepage.
- Select Settings from the side panel.
- Select Apps & integrations.
- Find Outlook in the list of available apps.
- Select Enable (or toggle it on) for your team.
- Ask team members to refresh Canva.
- Have them check Share (Outlook) again.
Review limitations
- You need an active Outlook or Microsoft account to use this feature.
- Your email may lose some formatting once it's in Outlook. When you send from the Drafts folder, Outlook rewrites the email's HTML. This can remove responsive styling, so your design displays at a fixed width (around 600 px) instead of adapting to the screen it's viewed on.
For best results:
- Keep layouts simple.
- Avoid complex multi-column sections.
- Use standard buttons and images
3. Some custom fonts may look different in Outlook. For best results, use common system fonts that work on most devices.
4. Complex design elements may look different across Outlook versions, including the desktop app, web, and mobile.
Security and data handling
This section covers common questions from IT and security teams about how the Canva Outlook integration handles data and permissions.
What permissions does Canva request?
When you connect Outlook, Canva requests the following Microsoft Graph permissions and why Canva requests it:
- Mail.ReadWrite: Creates the email in your Drafts folder.
- User.Read: Displays your name and profile while the app is open.
- offline_access: Keeps the connection active so you don't need to sign in each time.
Canva does not request permission to:
- Send email (Mail.Send)
- Access your contacts
- Access your files
- Access your organisation directory
The app can't read your inbox or any existing email.
Where does my email appear in Outlook?
Outlook saves your email in the Drafts folder. Campaign emails created in Canva don't appear elsewhere in Outlook.
Understand the admin approval required screen
If you use a Microsoft 365 work or school account, your organisation may require administrator approval before you can connect apps. Contact your IT admin to request approval for the Canva Outlook app.
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