Enable removal from external teams in Canva

Use Canva’s consolidation tools to remove members from external teams joined outside your organisation.

Removal from external teams is part of Canva’s advanced consolidation tools for Enterprise customers.

When someone signs up for Canva independently using their work email, they may join teams owned by people who aren’t affiliated with your organisation. These teams may not be work-related and sit outside of the organisation’s control.

Once the member is affiliated with your Enterprise account and added to an organisation-managed team, they can be automatically removed from external teams they joined outside your organisation’s domains.

Members will have 30 days' notice before they’re removed. During that window, they may be able to copy content into their organisation-managed team (if permissions allow).

This feature ensures that:

• When members are removed, they transition from creating content in external teams to working within official organisation-managed teams. This gives admins better oversight and control.
• Members can quickly resume work with minimal disruption, using copied content from their previous team (if permissions allow).
• Future work happens in a secure, collaborative environment with the right tools and oversight.

1. When an organisation admin enables team removal, existing managed members will be given 30 days' notice before they’re removed from external teams.
2. After 30 days, or if the external team admin removes the member earlier, the managed member will no longer be able to access or copy content from that team.
3. If your team permissions allow incoming copied content, members can bulk copy all their content into the organisation-managed team.

A team qualifies for removal if it is an external team created outside of your organisation’s domains.

If a member joins an organisation-managed team and is then removed from an external team, the owner can add members to take their place at any time during that billing period, as they’ve already been charged.

If the owner chooses not to replace these members, they won't be billed in the next billing period for members who were removed.

Yes, as long as you are an organisation admin, you can turn off team removal. However, this does not reverse any member removals that may have occurred. It only prevents future managed members from being removed.

Supported

• Designs
• Folders
• Brand templates (as designs)
• Websites (as designs)
• Media
• Videos

Not supported

• Apps
• Published websites
• Fonts
• Audio
• Orders and invoices
• Comments
• Who it's shared with (You’ll need to re-share files manually)
• Brand kits
• Brand templates