Delete account
You can delete your Canva account from the Settings page.
- Once deleted, your account can’t be recovered.
- If you’re on Canva Pro, Canva Teams, or Canva Business, cancel your plan first to avoid continuous charges.
- All your designs, folders, templates, uploads, as well as teams and apps that you created will be permanently deleted as well.
Quick tip
Delete your account now.
We're rolling out navigation changes gradually, so some steps in this Help article may not accurately reflect what you see in the app. If you can't find Canva AI, your profile photo, or your Print cart on the homepage, go to More.
Delete account
- On the homepage, select your profile icon and select Your account.
- Select Account & security.
- Under the Account Actions tab, and in the Delete your account section, click Delete account.
- [With password] Enter your password to confirm. [Without password] This will prompt you to enter a code sent to your registered email address. Check your inbox and enter the code into the pop-up window.
- Select Delete Account to finalize the process.
After submitting your request, your account will be deleted in 14 days. You can cancel your request by simply logging in to your account.
If you delete your Canva account, you can keep using Affinity offline for 14 days. After that, you’ll need a Canva account to access Affinity.
I'm having an error when trying to delete my account
What can cause this
You own a Creator team, which can only be deactivated on our end to prevent Canva designs using your library content from breaking and allow us to continue paying you royalties.
What to do
Reach out to the Creators support team to request the deletion of your public details and the deactivation of your library content.
Need access to your designs later?
Download the designs that you want to keep before deleting your account. Learn how to download your designs.
If you still have questions or problems about deleting your account, chat with Help Assistant to get help.
Was this helpful?
Helpful
Unhelpful