Canva home
Help

Access invoices and purchase history


You can view all your past purchases and their invoices issued by Canva in Settings. Canva also emails you a copy of the invoice every time it charges you.

For print orders, you can find your order history together with your other Canva purchases. You can check your order status here. You can also filter your purchase history by type so it only shows your print orders.

This applies only to purchases made on the Canva website. If you bought something through the App Store or Google Play, see Ways to find and read invoices.

Quick tip

You can view all issued Canva invoices in Settings.

Find your invoice in Canva

  1. From the homepage, select your profile icon to open the menu.
  2. Select
    Settings.
  3. Go to
    Orders and invoices tab.
  4. Select
    More for the purchase you want to see, then choose
    Download invoice. The invoice will be downloaded as a PDF. Open the PDF to view your invoice.

You can also search for the invoice ID or filter invoices by date or by type.

Your downloaded invoice filename now matches your language setting. For example, if your language is set to Turkish, your invoice downloads as fatura-1234.pdf instead of invoice-1234.pdf. The invoice content stays the same.

Download invoices as a PDF file using the download button

To download the invoice from the Orders and invoices tab, click the

Download invoice button.

If you're part of a team, you can only see the invoices for purchases you've made. Only team administrators can see all invoices for purchases made by the team.

Can’t find invoices in Settings

If you can’t find your invoices in Settings, there are a few possible explanations:

  • You’re in a different account. Check your email accounts for plan or purchase emails from Canva. Make sure to log in to Canva using that email address. If you still can’t find your account, see Ways to find and read invoices to find out which details you can send to our Support Team.
  • You’re on a different team. On the homepage, select your account profile to open the menu. You’ll see a
    check mark next to the team that you’re currently on. If it's the wrong one, click the correct team name under Switch team.
  • The invoices might’ve been made through Apple or Google. All purchases made from the Canva mobile app go through Apple or Google. Check your confirmation emails from Apple or Google to find your invoice.

To update your invoice details, edit your Billing details. Canva applies the changes to both past and future invoices.

Was this helpful?

Helpful

Unhelpful

People also viewed