Copy content to your organisation account

You can copy content from another Canva account to your organisation account. This helps keep your work in one place.

• Make sure you can access the email inbox for the account you’re copying from. We’ll send a verification code to this email address.
• Your organisation must also enable content copy. If you don’t see the option, contact your organisation admin.

The accounts you can copy from depend on your organisation’s settings.

• Some organisations allow you to copy from any account, including accounts that use personal email addresses like @gmail.com or @yahoo.com.
• Other organisations only allow you to copy from accounts that use verified domains, such as work email addresses.

If you’re not sure which setting applies, contact your organisation admin.

1. Log in to your organisation account.
2. Select your profile icon, then select
   Your account.
3. Go to Your profile.
4. Select Copy your content.
5. Enter the email address of the account you want to copy from.
6. Check your inbox for a verification code, then enter it.
7. Select the team or teams you want to copy from.
8. Choose the team you want your content copied to.
9. Select Copy content.

You’ll get a notification when the copy is complete. Your copied content will then be available in your organisation account. Your original designs stay in the account you copied from.

• Designs you own
• Folders and their contents
• Projects

Review what doesn’t get copied

• Brand Kits
• Uploaded fonts
• Audio files
• Published websites
• Sharing settings (including comment history)

You’ll need to share the copied content with collaborators again after copying.

If you’re not sure what’s causing the issue, check the one that most closely matches your situation.

• Check your spam or junk folder for an email from no-reply@canva.com.
• Wait a few minutes, then try again.
• Make sure the email address is correct.
• If you’re still not receiving your email, ask your admin to allow emails from no-reply@canva.com.

Your organisation needs to turn this feature on.

Make sure you’re logged in to your organisation account, not a personal account. Contact your organisation admin if you still don't see it.

The account may not be eligible based on your organisation’s settings. If the account belongs to another organisation, their settings may prevent copying. Contact your organisation admin to confirm which accounts are allowed by your organisation’s settings.

This only applies if your organisation requires single sign-on (SSO).

If your organisation recently enforced SSO and you can’t log in to your previous account, you can still copy content from it.

You only need access to the email inbox to receive the verification code.

I can’t find my copied designs. If you’ve completed the copy process but can’t find your designs:

• Look for a folder named From [account name]. The account name matches the account you copied from.
• Go to the
  Projects tab.
• Use the search bar to look for specific design names.
• See Missing designs for more help.
• See Finding designs for more help.

Yes. Canva sends a verification email with a one-time code to confirm you own the account you're copying from. The code is valid for 10 minutes. If it doesn’t work, close the window and start again by selecting Copy content.

If you don't receive the email, check your spam or junk folder. If your organisation manages your email, ask your admin to allow emails from no-reply@canva.com.

This depends on your organisation’s settings. If your organisation allows copying from all domains, you can copy from a personal Canva account you own. If copying is limited to verified domains, personal email addresses aren’t eligible.

No. Copying creates a duplicate. Your original designs remain in the source account.