Manage teams and organisation structure in Canva Enterprise
Canva Enterprise includes admin tools for organizing teams, controlling content access, and managing brand use across organizations.
This guide is for you if you manage governance, information technology (IT), user setup, or brand management.
Setting up your organisation: Single-team vs. Multi-team
Set up Canva Enterprise to fit your business model or organisation structure, whether you’re running a single collaborative team or multiple teams across a large organisation.
Single-team organisation | Multi-team organisation |
|---|---|
- Best for small businesses or simpler setups: - One team with all users collaborating together - Managed by a single admin - Suitable for less complex needs, but limited for larger or growing organisations | - Ideal for larger enterprises with multiple departments or business units: - Create several teams under one organisation - Organisation admins manage structure, permissions, and settings across all teams - Team admins handle day-to-day content and members within their specific teams |
How Multi-team management works in Canva Enterprise
The Organization is the administrative layer that governs all teams under it.
- Organisation Admins have platform-wide authority, managing users, teams, security settings, and brand assets across the entire organisation.
- Team Admins manage individual team operations, including content, members, and brand settings, while adhering to organisation-wide policies.
This layered structure streamlines collaboration, governance, and scalability across complex enterprises.
Here’s a diagram to show what the Canva Enterprise multi-team structure looks like:
Admin roles and responsibilities
Role | Responsibilities |
Organization Admin | Full platform control, assign admins, configure System for Cross-domain Identity Management (SCIM), single sign-on (SSO), and audit logs |
Team Admin | Manage team members, Brand Kits, template publishing, brand controls, and approval workflows |
For the complete list, check out Canva Teams and Canva Enterprise roles and access.
How to switch from a single-team to a multi-team organisation
If your organisation is expanding into new brands, departments, or regions, a multi-team structure can help you scale effectively while maintaining central control.
To switch:
- A single-team organization admin can directly add a new team via the Team Details section under Settings.
- Once you create a new team, Canva automatically converts your setup into a multi-team organization.
You may need to:
- Migrate existing content to appropriate teams.
- Re assign admin roles between Organization admins and Team admins.
- Set up new Brand Kits and permission structures.
Create a team in your organization
- Only organization admins on Canva Enterprise can create multiple teams. Before you start, make sure you're on a Canva Enterprise and have organization admin permissions.
- If you're not an Organization admin, contact your Org admin to create a team for you.
Tip: For collaborative work within a single team, consider creating groups instead of multiple teams. Teams in Canva are distinct entities, and collaboration between different teams is limited.
- From the homepage side panel, select your Profile.
- Select Settings.
- Under Organization settings, select the Teams tab.
- In the page header, select Create a team.
- Select Add a team to confirm that you want to create a new team.
- Name your team. If your organization uses Security Assertion Markup Language (SAML) single sign-on, you can add the SAML team ID from your IT team.
- Select Create team.
- Refresh the Teams page.
Your new team appears under Your teams. Canva links it to your organization automatically. Learn more about how to manage team members.
I can’t find an option to add or create a new team in Canva
What can cause this
This usually happens if:
- You’re not an Organization admin.
- Your organization isn’t set up as a multi-team organization (for example, it’s currently a single-team setup).
- Your plan/setup doesn’t allow self-serve team creation (in some cases, you may need to contact Support to add teams).
What to do
How to manage a multi-team organization
Canva Enterprise gives Organization Admins an easy way to manage multiple teams in one place.
With the addition of organization filters, admins can:
- Switch between teams quickly to manage settings across your organization.
- Keep all teams aligned by applying the right permissions and controls.
- Save time by managing everything in one centralized location.
Need help planning the transition?
Reach out to your Customer Success Manager, if you have one, or get in touch with our Sales team to get guidance on best practices for structure and governance.
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