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Understanding archived teams in Canva


Why was my team archived?

Your admin added you to a managed team, so any non-managed teams you owned may have been archived to keep everything in a secure, organization-managed space. This ensures better collaboration, shared resources, and company-wide security.

Which teams will be archived when I’m added to a managed team?

The following teams qualify for archival:

  • Solo teams: Any Canva Free, Pro, or Teams plan where you were the only member.
  • Free or paid teams: Teams with a Canva subscription that was not purchased via the App Store or Google Play.

How do I switch between my archived team and my organization-managed team?

Click your account icon in the top-right corner of the homepage. From there, you can toggle between your organization-managed team and your archived team.

Can I still access content in my archived teams?

Yes! You can still view and download past designs from your archived team. However, you won’t be able to:

  • Create new designs
  • Edit existing designs
  • Share content

If you need to continue working on your designs, you can copy them to your organization-managed team. 

How to copy your previous  content to your organization-managed team

Bulk copy all content

If your organization admin has enabled this feature, you’ll be prompted to copy all your content to the organization-managed team when your previous team is archived. You can choose:

  • Copy all content to the new team immediately
  • Maybe later if you need more time

If you select Maybe later, you can still bulk copy your content anytime from the left-hand navigation of your archived team.

We’ll send email and in-app notifications to keep you updated on the status of your copied content, which will be stored in your Projects folder.

Copy selected content

If you only want to copy specific files rather than all content, follow these steps

What types of content can be copied?

You can copy:

  • Designs
  • Folders
  • Brand templates (as designs)
  • Websites (as designs)
  • Media
  • Videos

You cannot currently copy:

  • Apps
  • Published websites
  • Fonts
  • Audio
  • Orders and invoices
  • Comments
  • Sharing permissions (You’ll need to re-share files manually.)
  • Brand kits
  • Brand templates

I have a paid Canva subscription. Will I get a refund if my account is managed by my organization and my team is archived? 

Yes! If you had a paid subscription, we’ll issue a pro-rated refund once you’re added to the organization team and your content is archived.

Can I undo the archival of my brand if I miss switching to a personal email?

If you didn’t switch your email in time and your team was archived, first reach out to your administrator. If they approve, they can contact Canva’s Support team to request that your team be restored.

What happens if I leave the organization?

If you leave the organization and are off boarded, you’ll no longer have access to the archived team.

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