Where to get help for Flourish and Canva issues
Flourish is available in Canva, but each platform has its own support team. To help you get the right help quickly, use the guide below to decide whether to contact Flourish Support or Canva Support.
When to contact Flourish Support
Contact Flourish Support if your question relates to your experience on the Flourish website. This includes help with:
- Editing, customizing, or publishing visualizations
- Technical issues with Flourish-specific features
- Anything about using the Flourish website
Visit the Flourish Help Center and choose your topic. The Flourish support team will take it from there.
When to contact Canva Support
Contact Canva Support if the issue occurs inside Canva while using the Flourish app, or if it relates to your Canva account. Canva can help with:
- Billing or subscription questions
- Issues with your Canva account ot login
- Editing, designing, downloading, saving, or sharing in Canva
- Flourish visualizations not working inside a Canva design
- Connecting Flourish with your Canva account
Canva Support is the best place to reach out if you need help with something within Canva.
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