Hyperlinks are not working on text effects
There’s currently an issue where hyperlinks aren’t working for text with effects on downloaded PDFs. This issue currently affects the following effects:
- Lift
- Neon
Our engineers are working to fix this. As a workaround, you can do the following steps depending on the text effect you’ve applied, then download your design as a PDF.
The hyperlink I added doesn't work when I use a text effect
What can cause this
You applied the Lift or Neon effect on a text with a hyperlink. We're working on fixing a bug with these effects when used on text with hyperlinks.
What to do
If you used the "Lift" effect
- Add text and apply the hyperlink.
- Select Effects from the editor toolbar and select Lift.
- Still, on the Effects options, select the Curve effect.
- Set the curve value to 0.
- Move the text box back to its correct position if it moves after applying the Curve effect.
If you used the "Neon" effect
- Add text and apply the hyperlink.
- Select Effects from the toolbar and select Neon.
- Duplicate the text box by selecting on Duplicate from the floating toolbar above or below it.
- While the duplicated text box is selected, select Effects from the editor toolbar and select None to remove the effect.
- Add the hyperlink to the duplicated text.
- Set the duplicated text’s transparency to 1.
- Move the duplicated text on top of the text with the Neon effect.
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