Publish Canva-designed email via Klaviyo
You can now publish your Canva email designs directly to Klaviyo with formatting and images intact. This removes the need to download files, upload them manually, or edit code inside Klaviyo.
Publish email design directly to Klaviyo
Before you start
- You must have a Klaviyo account.
- Make sure you’re logged in to the correct Canva account.
- You may be asked to authorize Canva to access your Klaviyo account.
- Open your email design in the editor.
- Select Share from the top menu.
- Select See all, then choose Klaviyo from the Messaging options.
- Log in to your Klaviyo account if prompted and authorize access.
- Choose the pages you want to publish.
- Select a Klaviyo campaign to upload to, or create a new one.
- Select Publish now.
Your email design will appear in Klaviyo, ready to send or add to a campaign.
Limitations
- Klaviyo integration supports email doctype pages. You can publish these in Email (HTML) format. For static graphics created in other doctypes, like social media, you can publish them in Image format.
- Maximum page number: 1 page per publish
- Maximum file size: 85KB
- Not available in China
Troubleshooting
My email design doesn’t appear in Klaviyo
What can cause this
You may be signed in to a different Klaviyo account, or the connection may not have completed properly.
What to do
- Go to Share in your email design.
- Select Klaviyo.
- Confirm the account shown is correct.
- If needed, disconnect the account and sign in again.
- Publish your design again.
What can cause this
The feature is not available on the current subscription plan.
What to do
- Check your account subscription in Settings and confirm you are on Pro, Business, or Enterprise.
- Upgrade your plan if needed, then reopen the design and try again.
Unable to publish design to Klaviyo
What can cause this
Authorization wasn’t completed, or you are logged into the wrong Klaviyo account.
What to do
- Go to Share, then select Klaviyo again.
- Log out of Klaviyo if prompted.
- Log back in with the correct Klaviyo account.
- Approve access when asked to authorize Canva.
Can’t publish more than one page
What can cause this
Klaviyo integration only supports one page per publish.
What to do
- Reduce your design to one page.
- Duplicate and publish pages individually as separate uploads.
Can’t publish the design due to file size limit
What can cause this
The design exceeds the 85KB file size limit supported by the integration.
What to do
- Reduce the file size by removing large images or compressing elements.
- Try publishing again.
FAQs
Do I need to export my design before sending it to Klaviyo?
You can publish directly to Klaviyo without exporting files or editing HTML.
Can I edit the design in Klaviyo after publishing?
Yes. Once published, you can continue editing the email inside Klaviyo.
Is this integration available on all plans?
This feature is available for Canva Pro, Business, and Canva Enterprise. If you don’t see Klaviyo as an option, check your subscription plan.
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