Learn more about Domain report for Canva Business

Make sure everyone is on the same page about branding, compliance, and security.

The Domain report gives administrators a clear view of Canva usage across their team, from user activity and design trends to AI feature adoption and account locations.

It lets you spot unmanaged teams and users using their work email to access Canva outside your official account, and invite them to join your team.

Note: Domain reports are not yet available to Canva for Campus teams.

Who can view the Domain report?

The verified domain report is available to all owners and administrators of the verified domain’s team.
The unverified domain report is available to all owners and administrators of an unverified company domain.

Access the domain report

Here’s how to access the Domain Report to view Canva usage across your domain:

From the Canva homepage, go to your profile icon, then select Settings.
From the side menu, select Domain report. From here, you’ll see the Canva usage summary, which includes the number of Canva users on the domain, the number of teams, and the designs created.
If some data isn’t available in your domain report, you may need to verify your domain. From Settings, select
SSO & provisioning.
Verify your domain by adding it to the Domain verification tab. Follow step 2 of this page to verify your domain. Note: After your domain is verified, people using Canva on that domain will receive an email notification. This email gives them 30 days to confirm that their account is being used for work purposes. If they don’t take action, the account automatically becomes affiliated with your organization. Learn more about why Canva notifies users when you verify a domain
After domain verification, navigate back to Domain report.

View unmanaged accounts

Find users and teams on your domain, and uncover valuable insights about their activity.

Select See unmanaged accounts to review unmanaged users on your domain.
Choose Users or Teams.
- Go to Users to get insights on:
  - User location
  - Role
  - Teams
  - Activity in the last 12 months
- Go to Teams to get insights on:
  - Number of users
  - Designs created and published
  - Brand kits created
  - Team owner Select the Team name to find out who the members are. Note: Team members using Canva on a domain different from your verified domain will be hidden.

How to consolidate unmanaged users

Improve team collaboration by bringing everyone on your team together.

Review the list of unmanaged users on your domain.
To invite them to join your team, see Add or remove people in a team or class.

If you don’t see these options or need help with your team, please reach out to us.

View domain usage activity

After the domain is verified, the domain report gives you access to:

After the domain is verified, navigate to the Domain report.
View domain usage activity and explore insights on the following:

Designs published over time - The number of designs published on your domain each month. This will help you identify usage spikes across your organization.
AI usage activity - The total number of times Canva’s generative AI features - Magic Write and Magic Media, have been used by people on the domain in the last 12 months. If you’d like to control AI usage for unmanaged users, click on Manage AI permissions to apply permissions for your team
- Note: You may not see AI usage activity if there's not enough usage on your domain.
Account locations - A breakdown of user locations across six global regions - North America, Europe, Asia, South America, Africa, Oceania. You won't see account locations if all users on your domain belong to a single region.
Preferred design types - The design formats your team uses most, such as Instagram posts, presentations, and ads.

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